Address: UrbanThings Limited
20 St Thomas Street
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UrbanThings – Powering Intelligent Mobility

Since 2017, UrbanThings has been creating smart solutions to keep people and places connected. We help deliver a seamless end-to-end passenger experience, cutting operator costs along the way.

Ticketless Hub – Smart Multimodal Software to Connect Your Community

Ticketless Hub is the central hub around which our apps and products sit. We’ve built a feature-rich platform that elevates your customer experience sky high. UrbanThings technology combines best of breed mobility apps and mobile payments with rich analytics and real-time passenger communications. It’s an all-in-one solution to help make your passengers’ journeys a piece of cake, from route planning and booking through to ticketing and support.

Ticketless Passenger App – Increase Ridership with a Smooth, Digital Customer Experience

We’ve created an all-in-one, feature-rich passenger app so you don’t have to. Your customers can book tickets easily online and get real-time journey information, whilst you receive passenger analytics to understand more about who, what, when and where. It’s a win-win. Oh – and it’s all fully branded up with your logo and theme, ready to go.

Ticketless Passenger Website – A Seamless Online Experience for Ultimate Customer Satisfaction

Our passenger website makes ticket bookings a breeze. An easy alternative for customers without smartphones, web tickets can be sorted and printed in a couple of seconds. Passengers are kept in the know with live journey information, whilst you receive rich analytics. Just like our app, it’s all white labelled and fully branded up, ready for you to go.

Ticketless Operator Portal – Make Key Decisions Using Rich Passenger Analytics

Get a birds’ eye view over your entire operation with the UrbanThings Operator Portal. Drill down into real-time data to manage your products, fleets and customer relationships, and delight passengers with instant, in-app communications. Using CRM information, retail reporting and fleet tracking analytics, the power’s in your hands to optimise your service quality.

Ticketless on Board Driver App – Gain Operational Oversight by Bringing Our Tech on Board

Generate arrival predictions and keep on top of vehicle capacity levels with our in-cab GPS tracking app. You can now track your fleet and boost your customer experience all at once, with savvy reservation management features. Offering a safe solution on our rugged,  low-cost hardware, we’ve got it all covered for you.

Ticketless Support Plus – Ease the Admin Burden with Our Premium Tech Support Package

We know transport operation teams can get bogged down in admin, taking up time.  And time equals money, right? That’s why we offer to streamline your tech support. We handle passengers’ tech enquiries, while you manage the important ticket and travel feedback. With 24/7 monitoring and slick escalation processes, our leading support team has got your back.


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UrbanThings News

UrbanThings to Provide Platform for Free to Aid Sector Recovery

UrbanThings to Provide Platform for Free to Aid Sector Recovery

UrbanThings has introduced a ‘smart recovery’ promotion in an effort to help transport providers return as the nation prepares for post-pandemic life.

Transport Mobile Ticketing Usage Rises 200%

Transport Mobile Ticketing Usage Rises 200%

UrbanThings have reported a 200% rise in bus mobile ticketing use in Q4 of 2020 compared to pre-pandemic averages in a new white paper.

UrbanThings Launches Trip Reservations in Smart Passenger App

UrbanThings Launches Trip Reservations in Smart Passenger App

UrbanThings have introduced a brand new trip reservations feature as part of the Ticketless passenger app and all-new Ticketless passenger website. 

Ticketless Rolls-Out on Multi-Operator Network Trawscymru

Ticketless Rolls-Out on Multi-Operator Network Trawscymru

Ticketless is now live across several routes on the TrawsCymru network, and integrates with several operators to provide a single, multi-operator solution.

UrbanThings Videos

UrbanThings Images

UrbanThings | Ticketless Hub

Smart multimodal software - Ticketless Hub

UrbanThings | Passenger App

Passenger app

UrbanThings | Operator Portal

Operator portal

UrbanThings | Driver App

Driver app

UrbanThings Documents

UrbanThings Social

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