Hitachi Rail’s 360Pass travel platform is now live in Trentino, Italy, allowing users to travel on all modes of public transport in the city without having to purchase a traditional ticket.

The app is available free of charge from any app store. Once downloaded, citizens and tourists can use their smartphone to conveniently buy multimodal tickets.

Tickets can then be validated by scanning the QR code on bus services, or by using the app’s Bluetooth setting, which interacts with sensors installed at 38 stations on the Trento-Malè-Mezzana rail line and on board the trains. The sensors detect the origin and destination of each journey and will automatically validate tickets to enable passengers to travel ‘hands-free’.

Hitachi Rail 360Pass
Hitachi Rail’s new 360Pass smartphone app went live in Trentino, Italy on 30 November 2022

The 360Pass also gives passengers convenient real-time multimodal route options for their journey and allows them to monitor how busy incoming services are and choose less-crowded services. This function aims to help mitigate concerns regarding Covid-19 and encourage nervous travellers to return to public transport.

Like many cities around the world, Trentino faces the need to reduce congestion and transport emissions. The city is thus working to enhance public transport and improve the passenger experience to increase the use of sustainable mass transport.

Trentino’s 360Pass smartphone app is available following the recent launch of Hitachi Rail’s new smart mobility suite, Lumada Intelligent Mobility Management. This technology was launched in July on the back of the successful 360Pass trial in Genoa, Italy, and can now be quickly deployed in cities all around the world.

The Lumada Intelligent Mobility Management suite also allows operators to optimise their transportation network in real time by creating a digital twin of the city.

Domenico Lanciotto, General Manager Italy & Central, Eastern & Southern Europe – LoB Rail Control, said:

The 360Pass app demonstrates our commitment to harnessing smart mobility technology to transform public transport for passengers. Powered by Hitachi’s Lumada Intelligent Mobility Management suite, municipalities and operators around the world will have the tools to optimise and create a more seamless transport network, encouraging a step-change in the use of sustainable public transport.


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