HIRTA Releases New Smartphone App, On-Demand Service

  • The Via-powered service is a step forward towards HIRTA’s vision of enhancing community livability and promoting independent lifestyles for central Iowa residents.

HIRTA is excited to announce a new on-demand transportation service that will be powered by Via, the global leader in TransitTech. It is available in all seven counties in the service area. This new feature, starting on September 12th, is in addition to HIRTA’s existing service and is available with the new HIRTA On Demand smartphone app.

The service is a step forward towards HIRTA’s vision of enhancing community liveability and promoting independent lifestyles for central Iowa residents. The easy-to-use HIRTA On Demand app will allow riders more flexibility to schedule, pay, and cancel rides.‍

HIRTA On Demand app highlights:

  • Reserve, track, and cancel rides through the app
  • Receive automated ride notification reminders the night before a reservation, when the vehicle is approaching, and when the vehicle has arrived
  • Pay fare by credit card directly in the app
  • Monitor the real-time location of the vehicle
  • Available in English and Spanish
Julia Castillo, Executive Director at HIRTA, said:

Mobility choice and flexibility is vital for people’s quality of life in the communities in which they live and it is up to us to use innovative technology to make that happen. This new On Demand service will allow us to take people where they need to go in the most affordable and environmentally responsible way possible, while maintaining the integrity of the other services we offer. We are certain HIRTA On Demand will appeal to both current and new riders, and look forward to seeing you on the bus.

The HIRTA On Demand will be available to download on the App Store and Google Play for free on September 6th and available to use beginning September 12th. Riders who do not wish to use the app can still schedule by calling 1 (877) 686-0029 or emailing [email protected].

This article was originally published by Via Transportation, Inc..


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