by Future Transport-News
12 Jul 2023
Suppliers Pod Point
In a What Car? survey, based on feedback from over 4,000 drivers, we received the highest combined score for satisfaction and cost.
The UK’s biggest car-buying brand and monthly car magazine What Car? recently polled over 4,000 electric vehicle (EV) owners to find out more about their experiences with home charging.
The survey ranked 9 of the top electric car home charger providers in the UK across customer satisfaction (75% of the score) and cost (25% of the score), and we’re beyond delighted that Pod Point took the overall top spot with a total score of 82.2%!
We scored almost perfect marks for our quick service, with 98% of our chargers installed in fewer than three months after being ordered. We also topped the table for satisfaction, with over 85% of survey respondents saying they were “very happy” with our chargers.
“Gaining the highest score for cost and one of the best for satisfaction, Pod Point is the top-rated home EV charger company overall. Survey respondents told us its units are reasonably priced, simple to use and dependable.”
Pretty chuffed, we’re not going to lie!
The result shows that, above all else, EV drivers want two things from their charger: a reliable product that’s easy to use, and a brilliant customer experience to provide support if and when it’s needed.
Both of these are what we strive for at Pod Point, so we think the results demonstrate our commitment to delivering an unrivalled experience for all our customers. It’s why we have an outstanding 4.6 out of 5 star rating from over 35,000 reviews on reviews.io, which we’re extremely proud of.
The fact that we were voted the top-rated home charger provider is a testament to all the hard work across the team that’s gone into delivering the best charging experience possible, and we’d like to give a huge thank you to all our valued customers who voted for Pod Point in the What Car? survey.
As one of the first EV charging providers in the UK, Pod Point has been a familiar face amongst electric car drivers for over 14 years. We know that the world of EVs seems daunting, so we’ve made it our mission to make life with an electric car as simple and straightforward as possible.
Whether you’re still thinking of buying an EV, or you’re in the market for a home charger, you’re in safe hands with Pod Point. Our website is filled to the brim with useful information to demystify the wonderful world of electric cars, so you’ll be armed with all the knowledge you need to make the switch – and help save the planet – with confidence.
And, when you’re ready to order, we go the extra mile with our great value charger – the Solo 3 – which makes, installing, and using a home charger straightforward and cost-effective.
It’s why we’ve been one of the leading figures in the EV charging industry for so many years, and why we’re beyond proud to be voted What Car?’s best home charger provider.
This article was originally published by Pod Point.
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