Ride-hailing provider, Lyft has launched new features within its app to make it easier for travellers to pre-order a ride at the airport.

The app’s new capabilities allow passengers to pre-order as soon as they land, without worrying about their exact timings.

Lyft Airport Preorder
The new service matches the passenger to their driver once they get close to the pick up spot

Typically, infrequent travellers and those at unfamiliar airports are often left guessing about when to order a ride after their flight lands.

Now, passengers are able to order a Lyft upon landing, and the app will match them with a driver once they have collected any luggage and moved closer to the pickup spot.

This system eliminates any guesswork about when to book a ride and results in shorter wait times at the pickup area.

Pre-ordering also means riders can lock in the price without worrying about price fluctuations, even if they need more time to get to the pickup area.

David Risher, Lyft CEO said:

Lyft wants to provide the simplest and easiest rideshare experience for travellers. We are solving one of the biggest airport travel pain points for riders. Our new preorder experience will help make airport travel simple, so riders can get where they’re going with ease.

Lyft’s pre-ordering feature is now available in select airports including LAX, ORD and MDW and is soon due to roll out at AUS, JFK and SEA.

The company said this new offering was its response to the growing passenger numbers at US airports. It said there was a need to provide digital solutions to overcome passenger pain points.


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