Glendale, AZ Launches Via-Powered, On-Demand Transit App This Month

With the new Via-powered app, Glendale, Arizona residents will be able to request a ride from the palm of their hand.

On-Demand Transit

It is out with the old and in with the new. The city of Glendale will retire its Dial-A-Ride program with the launch of the brand-new Glendale OnBoard phone app. Beginning December 12, customers will be able to schedule their own rides by using their mobile devices.

The new Glendale OnBoard app offers a multitude of options for its riders. While the app has been created for smartphone users, those who prefer to talk directly to a reservationist to book their trip will still have that available to them. Riders will also have the choice to either make payments through the app or pay in person with cash.

Glendale Transit Administrator Kevin Link, said:

We are excited about the launch of this new program. With Glendale OnBoard, our customers will have choices when it comes to booking and paying for trips. Rebranding our service and incorporating the latest technology in the public transportation industry will serve our customers well.

Glendale OnBoard microtransit is a curb-to-curb, same-day service that is available Monday through Friday from 7 a.m. until 6 p.m. Weekends and holidays are also available but must be scheduled with advanced reservations.

Krista Glotzbach, Western U.S. Partnerships Lead at Via, said:

Via is thrilled to partner with Glendale to serve as the new TransitTech provider for the Glendale Onboard paratransit and microtransit services. We’re excited to see how Via’s AI-backed, app-based booking and routing software will greatly improve the public transit experience in Glendale, as it has in hundreds of communities around the world.

How to ride with Glendale OnBoard:

  • ‍Create an Account: Download the Glendale OnBoard app from the App Store or Google Play Store and follow the sign-up steps.‍
  • Book a Ride: Enter pickup and drop-off addresses in the app. Riders can also book rides by calling 623.930.2940.‍
  • Meet Your Driver: Riders will receive an ETA from their driver and can follow along in real time in the app to see when and where to meet the vehicle.

This article was originally published by Via.


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