TransLink has installed 54 trip-planning touchscreens at key transit hubs across its network to make multimodal public transport more convenient and accessible in Metro Vancouver, Canada.
The digital kiosks have been installed at SkyTrain stations, bus loops, West Coast Express stations, SeaBus terminals and Park & Ride sites to help passengers plan their trips and access live transit information.
The technology also enables TransLink to use the screens for important customer information such as service delays or facility maintenance.
“Getting our customers information in the right time and the right place is a priority for us at TransLink. These digital touchscreen kiosks give our customers access to real-time information as they are moving through the system. It’s a technology upgrade that helps make journeys simpler, more seamless and more informative.”
The cost of installing and maintaining the touchscreens was covered by TransLink’s advertising licensee Lamar, who will use the screens to display advertisements when they are not in use.
TransLink says the kiosks will improve and modernise customer communication.
TransLink has also installed 280 new digital information screens at SkyTrain stations, upgraded sound systems in stations and onboard trains, and added real-time bus information at every RapidBus stop.
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