by Tiana May
17 Jan 2023
Brightline and Uber have announced a new partnership to improve connections to rail transport in South Florida.
The new collaboration will offer Uber’s ride-hailing services within Brightline’s app to make it easier to get to and from Brightline’s five South Florida stations.
This will expand the Brightline+ mobility service app, which already includes airport shuttles, event shuttles and electric golf carts.
“It is critical to our guest experience that access to our stations is convenient and seamless. This partnership meets our guests’ preferences and demands by unlocking an online fleet of vehicles to provide a door-to-door service when using Brightline.”
Brightline+ was launched in 2021 to make it easier for passengers to travel to and from Brightline stations. Nearly one-third of Brightline riders already use this service.
Following this initial success, the app’s latest partnership now represents the first time Uber has linked directly to an intercity higher-speed rail service in the United States.
Passengers can add private or shared Uber rides when booking a train ticket within the Brightline app or website. This in-app booking capability is designed to eliminate guest wait times and ensure a ride is ready when their train arrives.
PREMIUM Brightline guests will also receive complementary rides within a five mile radius, while passengers in SMART can pay for a ride to and from the station without distance restrictions.
“Through this partnership with Brightline, Uber continues our work in complementing mass transportation and expanding transportation access in South Florida. By making Uber easily available to Brightline users, we can together bridge first and last-mile gaps and bring shared mobility options under one roof, making it more convenient and accessible for customers.”
Brightline+ fixed-route and EV shuttles will continue to offer convenient walkup rides to connect guests to Miami International Airport, Miami Beach and Fort Lauderdale-Hollywood International Airport.
Brightline+ also continues to provide event shuttles and electric golf carts to attractions in close proximity to its stations.
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