The government has published brand new information on how to safely purchase, charge and pilot e-bikes and e-scooters in order to improve consumer awareness and safety.

The guidance, which has been implemented following consultation with industry specialists, includes information on how to safely purchase a new vehicle, ensure it meets standard manufacturing requirements and how to identify reputable sellers.

The guidance includes information on how to safely buy, store and charge e-cycles and e-scooters

Further points include the storage of e-bikes and e-scooters, how to identify a fire risk and how to address them as well as advice on how to dispose of vehicle batteries responsibly. The announcement follows recent advice issued by the Home Office related to fire safety for micromobility vehicles.

Technology and Decarbonisation Minister, Anthony Browne, said:

Safety has always been our top priority, which is why our latest guidance aims to improve the awareness of e-bike and e-scooter users in the trial areas where they’re authorised.

Alongside advice for consumers, separate guidance has been issued to ensure public transport operators suitably assess and manage fire risks associated with the carriage of e-bikes and e-scooters. Information has also been produced for schools and workplaces.

Following the extension of e-scooter trials across the UK into May 2025, the Office for Product Safety and Standard (OPSS) is currently conducting studies on the safety and viability of the lithium-ion batteries utilised in various micromobility vehicles, as well as taking enforcement on any potentially unsafe products.


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