Cubic Urban Mobility Office is inspired by NextCity, Cubic’s vision for city management and integrated traveler payment and information. It’s a versatile platform, including modular software and services, for evolving travel experiences throughout metropolitan regions.
The Cubic Urban Mobility Back Office Suite is an essential part of the comprehensive solutions Cubic delivers to support urban travelers. This integrated collection of back office software and managed services powers the customer management and financial operations of multimodal transportation agencies serving some of the largest metropolitan regions worldwide.
Examples of Urban Mobility Back Office Suite benefits for agencies and travelers include:
Cubic provides flexible options for using the Urban Mobility Back Office Suite. It can serve as an integral part of a new Cubic transportation solution including complementary services, software and hardware, or as an upgrade component to an existing system. This flexibility of integration ensures that Cubic continues designing, implementing and supporting the most advanced urban mobility environments.
The Urban Mobility Back Office Suite includes powerful functionality that creates opportunities for advancing metropolitan travel. Examples include accounting support for business partnerships throughout the community, automated credit card fraud monitoring and chargeback processing, and rich data access for identifying trends, influencing travel and developing new revenue streams.
Multimodal account management provides the convenience of managing travel across multiple transportation service providers with a single funding source, integrated travel history, and the opportunity to take advantage of multimodal discounts and other incentives offered by participating service providers.
The Urban Mobility Back Office supports the growth of travel environments to very large volumes and introduces innovative service providers. Use of industry standard open APIs ensures a developer- friendly model for integrating new services and devices into the system. Cloud technologies provide an efficient means for scaling up as needed. A modular architecture provides agencies with greater choice in the selection of technologies, applications and devices.
Streamlined business processes with flexible business rules provide operational cost savings, supported by real-time fraud detection, automation of chargeback processing and bank fee monitoring. The Cubic back office also introduces brand-specific aggregation powered by Transport for London (TfL) intellectual property (IP) to minimize bank fees.
By simplifying fare payments for travelers with support for mobile wallets and contactless bankcards, customer experiences are improved with intelligent missing tap correction and service disruption management. Customers are empowered to resolve basic issues with flexible self-service options and customizable notifications, while the introduction of fare-capping options makest travel payments more equitable. Customer service systems also can be leveraged using open APIs.
Integrate the Urban Mobility Back Office Suite with existing and future systems using industry standard and open APIs. This simplifies the creation of certified Internet applications, connection to external data sources, and publishing of information to authorized parties. An open and extensible architecture also supports flexibility for choosing external services, applications and devices to enable new revenue stream opportunities.
Asset information can be centralized to create an accurate portfolio including device configuration and status data, and fare collection equipment can be remotely monitored, managed and updated, minimizing the need to dispatch service technicians. Also supported is the ability to collect, track and manage events from field-installed equipment to predict and prevent service disruptions, complemented by integrated data and metrics with asset management tools.
The Cubic Urban Mobility Back Office Suite is an essential part of the comprehensive solutions Cubic delivers to support urban travelers.
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Cubic Transportation Systems has announced the implementation of its Umo platform as BC Transit's new automated fare collection system.
Cubic announces the launch of its Umo platform as the new automated fare collection system for the Salem Area Mass Transit District (SAMTD).
Customers in L.A. can now use their Cubic-powered TAP card to pay per ride until they hit a daily fare cap of $5 or a 7-day fare cap of $18.
Cubic Transportation Systems (CTS), a division of Cubic Corporation, has announced the release of Synchro Studio v12.
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Cubic Transportation Systems has announced industry-leading improvements to its Gridsmart cameras product line.
MCTS now offers customers enhanced flexibility and convenience through WisGo, its new fare collection system powered by Cubic.
Cubic has been named 'Ticketing Enabler of the Year’ in the 11th Annual Transport Ticketing Awards program.
TransLink customers can now pay for transit using Interac® Debit on every bus and at every fare gate throughout Metro Vancouver.
Cubic Transportation Systems has been selected as “Mobile App Innovation of the Year” in the 6th annual Mobile Breakthrough Awards.
The PRHTA will utilise Cubic’s Umo platform to simplify and streamline the fare collection system for public transport in Puerto Rico.
The Waka Kotahi NZTA has selected Cubic Transportation Systems to provide a national ticketing solution for its public transport.
At ITS World Congress 2022, Cubic Transportation Systems announced its expanded partnership with longstanding customer New England Traffic Solutions (NETS).
Umo is coming to Sault Ste. Marie in Ontario, Canada, improving convenience and access to public transit by embracing contactless fare technology.
Cubic Transportation Systems launches the first credit card and smart device-compatible gates on Queensland's Heavy Rail Network.
Cubic Transportation Systems will execute a contract by Ireland’s NTA to be the operations service provider for the authority’s TFI Leap Card system.
Milwaukee County Transit System has chosen the Umo Mobility Platform by Cubic Transportation Systems as its new fare collection system.
BC Transit is bringing the Umo platform to over 900 buses across more than 30 transit systems, increasing British Columbians’ access to transit.
Cubic Transportation Systems will continue providing and updating Port Authority Trans-Hudson’s next-generation fare payment system for PANYNJ.
Cubic Corporation's Umo App is the winner of the “Mobile App Innovation of the Year” award in the Mobile Breakthrough Awards program.
The contract initiates Phase 4 Option of the OMNY project and expands the contactless fare payment system to Long Island Rail Road and Metro-North Railroad.
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